PAYMENT CONDITIONS FOR ALL SERVICES

An upfront payment of the full amount is required 7 days before scheduled dog sitting service.

Long-term Dog walking services are billed in advance for the entire month, and need to be settled within 14 days of invoice received.

Payments can be processed through:

- Direct Bank Transfer to our business account (details provided on the Booking Form/Invoice).

- Cash

- Stripe

- PayPal

CANCELLATION POLICY

For cancellation of visits care and dog walking services, a minimum notice of 24 hours is required.

For Pet Sitting, a notice of 2 weeks is necessary.

Failure to provide notice within these periods will result in the forfeiture of the deposit as a Cancellation Fee.

Holiday Period Cancellations:

- For Pet Sitting, a 14-day notice for Christmas and Easter is required.

Deposits may be retained as a cancellation fee if the required notice is not given.